Turquoise Restaurant
About
Turkish, Mediterranean, Halal
Price Range : $11-30 ($$)
Location
Adress: 2147 W Roscoe St, Chicago, IL 60618
Phone: (773) 549-3523
Work Hours
Business info
- turned_in_notHealth Score90 out of 100
- turned_in_notVegan OptionsYes
- list_altTakes ReservationsYes
- directions_carDeliveryYes
- move_to_inboxTake-outYes
- credit_cardAccepts Credit CardsYes
- thumb_upGood ForDinner
- local_parkingParkingStreet
- directions_bikeBike ParkingYes
- turned_in_notWheelchair AccessibleYes
- accessibilityGood for KidsYes
- groupGood for GroupsYes
- insert_emoticonAmbienceClassy
- volume_upNoise LevelAverage
- local_barAlcoholFull Bar
- turned_in_notGood For Happy HourYes
- transit_enterexitOutdoor SeatingYes
- wifiWi-FiFree
- tvHas TVYes
- turned_in_notDogs AllowedNo
- turned_in_notWaiter ServiceYes
- fastfoodCatersYes
Reviews
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Thomas P.
We had a great experience from start to finish. The service was quick but friendly. The bread they start you with was deliciously chewy. (I have always felt that when a restaurant goes to the trouble of serving good bread you're going to get a great meal and we did!)
Kadir was attentive to our every need.
I can't say enough about what a pleasant experience this was. We sat outside and were serenaded by the late summer cicadas. However, the food was the best! Lamb, grilled chicken and vegetables, hummus and so much more. We left stuffed and with leftovers.
Try it, you'll love it! -
Khadijah L.
Exceptionally bad service, despite good food, will not return again.
We made a reservation for 15 people on a Saturday evening for a post-wedding celebration with our immediate families and it was embarrassingly bad.
My in-laws had asked us to pick a restaurant as they were coming from out of town and would like to host this celebratory dinner with me and my husband and my family from Malaysia. My family follows strict zabiha dietary restrictions but my in-laws are sensitive to spices and not so familiar with ethnic foods. My husband and I chose Turquoise cafe because we love Turkish food and thought it offered a comfortable middle ground compromise. The menu looked delicious, and upon showing it to my in laws, my mother in law had it in her mind to have the lemon chicken and creme brulee (her favorite). We made the reservations one month out in advance.
On the day of, we didn't realize there was a street festival and the restaurant was SUPER busy. They ushered us to the basement (dungeon). The basement room was dodgy, hot and next to the kitchen. Not at all the "upscale fine dining" experience as advertised. But we could have overlooked that, given we had our own private space.
Upon sitting down our server did not introduce himself, and was aggressively pushing family style menu onto us because he said the kitchen was busy and they would not be able to bring our food out simultaneously if we had ordered individually, and plus we would each have to order a minimum of one entree each. He did not explain what the family style menu would entail. He just said he was not able to give us "good service" (a joke for later) unless we ordered the family style menu that included appetizers, entrees and dessert. We relented and agreed. Mother in law ordered her lemon chicken separately.
Server then disappeared without offering us a drink menu or refilled our water for over twenty minutes. We were stuck in the basement dungeon with nothing to do, as a couple of people handed us bread and dips and appetizers. We had copious amounts of appetizers, no drinks, nobody offered more water, nobody was down there in the basement it was hot. I later saw a busboy run out of the kitchen and asked him to call the server. Server arrived and I asked for the drink menu. He then went up to get the drink menu and took our drink orders. Then he disappears again for 15 minutes. We were told the entrees had 5 different meats so we did not want to stuff ourselves with appetizers so we waited and stared at our appetizers for another 15 minutes. I then excused myself, went upstairs and looked for the manager. I told this lady that nobody had refilled our water or checked on us and told her we had waited a long time for our food. She then asked, did we want to stay for our entrees. I should have said NO. Was she really serious in kicking us out? I didn't want to embarrass my in-laws so I said yes we are staying and we would like to have our appetizers packed up and cleared from the tables and have our waters refilled. She then sent two people to pack up the food.
Some time later, our entrees arrived. They were delicious. But our server disappeared again. I had to go upstairs again to call him to ask for them to clear our entrees and bring dessert.
Dessert time: Server said dessert was an assortment of turkish dessert with no description whatsoever. My in law family was not familiar with this, mother in law wanted creme brulee, so did my sisters and nieces. He said there was a lot of dessert but failed to mention that the creme brulee was a large sharable pot, so we ended up ordering 5 creme brulees. When they arrived, we said, that was too much and he pretty much blamed us for not listening to his warning. His warning was not at all descriptive of the amount of creme brulee, because he made reference to the turkish dessert platter only.
TWO HOURS into dinner in the dungeon, we asked for them to clear the table and hand us the check. I went upstairs to talk to the manager who had gone home. I went to the Bordeaux room looking for the manager, a man took my phone number and name and told me he would notify the manager to give me a call the next day (has not happened).
As I was doing this, my husband was ushering our party upstairs and calling ubers, and we accidentally left a wedding card with money in it on the table. That night, I wrote an email to the restaurant about the card.
The next morning (Sunday) I received a call about the email and the girl was very sorry about not finding it. She (her name was Susan) told me she would give me a call if she found it. I asked her to notify the manager that I called and that I was expecting her to call me back. She assured me she was going to have the manager call me when she gets in at 5pm.
It is now 48 hours past, and I have not received a phone call or email. It was mortifying and embarrassing dining experience. Would not recommend. Sorrynotsorry. -
Thomas V.
Note, this is a review for takeout. Good food but horrible delivery. Ordered from them multiple times (but won't any more) and they're always late and forget items. How do you forget tzatziki sauce for multiple entrees every time you order?
Food is really good but I recommend only dining in and avoiding delivery at all costs.
Doner kebab: 4/5
Lamb skewers: 4/5
Bread: 5/5 (if the driver actually delivers any)
Delivery service: 2/5 -
Bridget M.
I can honestly say all of the reviews are true. This place is absolutely phenomenal. I went on a Friday night with a girlfriend and we spent two and a half hours there eating, drinking, and catching up. I wish I could remember our waitresses name, because she was adorable, but alas, her name escapes me. Let me start off by discussing the bread, although it needs no introduction, because the reviews before me have done it justice. It's amazing. It's everything bread should be. Light, fluffy, just salty enough, piping hot out of the oven when it hits your table. Fantastic. It comes with a side of some sort of ratatouille/eggplant dip. Also amazing, with the BEST TASTING OLIVE OIL EVER sitting on the table for you to use at your leisure and dip your amazing bread in.
The entrees: I ordered the ossobucco alla milanese. Braised beef short rib, goat cheese semolina cake, asparagus and parmesan gremolata. It was incredible. Melt-in-your-mouth incredible. It was tasty, and soft, and tender - it fell apart on the plate. The presentation was impeccable, there was a bone, with bone marrow in it... I cannot say enough great things about this ossobucco. One hundred percent recommend, top-notch, two thumbs up. My girlfriend got the Patlicanli Islim Sarmasi, which is a braised lamb shoulder meatball wrapped in sliced eggplant, and she LOVED it. I tried some, it was really, really tasty. Also, we split a bottle of wine for $25, which is a REALLY good price, and the wine was great!
The meal was so amazing, we had to order dessert. We got the Kazandibi, which is a traditional Turkish vanilla bean custard with a raspberry compote and confectioners sugar, and a scoop of vanilla bean ice cream. Would order again 100%.
We loved it so much we said we're bringing the boyfriends with us next time. See you soon, Turquoise! -
Molly C.
Kadir was the best server - very attentive! Delicious fresh food. Great for vegetarians and pescatarians. We had the mixed appetizer plate, the mushroom risotto, seafood kebabs (a modification of the menu) and beignets. All fantastic. Will return.